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Privacy Policy

1. Introduction

Welcome to Your Style Outlet Luxury (“YSOLUXE”, “we”, “our”, “us”).
We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.ysoluxe.com (the “Site”), make a purchase, or interact with our services.

By using our Site, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following categories of personal information

a. Information You Provide Directly

  • Personal details: full name, email address, phone number, billing and shipping address.

  • Account information: username and password if you register an account.

  • Payment information: payment card details, order data, and transaction records.

  • Customer communications: messages sent through our contact form, live chat, or social media.

b. Information Collected Automatically

When you browse our Site, we automatically collect:

  • IP address, browser type, device information, and operating system.

  • Pages viewed, products clicked, and session duration.

  • Cookies and similar tracking technologies (see Section 7).

c. Information from Third Parties

We may receive data from:

  • Payment processors (e.g., PayPal, Stripe).

  • Logistics and shipping partners (e.g., Chronopost, Colissimo, BigBlue, DHL, FedEx, UPS).

  • Marketing and analytics services (e.g., Google Analytics, Meta Ads).

  • Our hosting provider Wix.com Ltd., which powers our eCommerce platform and securely stores customer data.

3. How We Use Your Information

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We use your personal data to:

  • Process and deliver your orders efficiently.

  • Manage payments, refunds, and order confirmations.

  • Provide customer support and respond to your inquiries.

  • Send transactional messages (order and shipping updates).

  • Improve our website, services, and shopping experience.

  • Send promotional communications and newsletters (only with your consent).

  • Ensure website security and prevent fraud.

  • Comply with legal, tax, and regulatory obligations.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your data based on:

  • Contract performance: to fulfill your orders and provide our services.

  • Consent: for marketing communications and cookie use.

  • Legal obligation: to comply with applicable laws.

  • Legitimate interest: to improve our services, secure transactions, and prevent fraud.

5. Sharing Your Information

We share your personal data only when necessary and with trusted partners, including:

  • Website hosting and data storage: Our website is hosted on Wix.com Ltd., which provides us with the online platform to sell our products and services. Your data may be stored through Wix’s data storage, databases, and general applications. Wix stores your data on secure servers behind a firewall and may process data on servers located in Israel, the United States, or other countries ensuring adequate data protection under applicable law.

  • Payment processors: PayPal, Stripe.

  • Logistics and delivery partners: Chronopost, Colissimo, BigBlue, DHL, FedEx, UPS — to ensure timely and accurate delivery of your orders.

  • IT, hosting, and cloud service providers that maintain our website and databases.

  • Marketing and analytics providers that help us understand customer behavior and improve our services (only where legally permitted).

We do not sell, rent, or trade your personal data.
If your information is transferred outside the EEA or UK, we ensure adequate safeguards such as Standard Contractual Clauses approved by the European Commission.

6. Data Retention

We retain your personal information only as long as necessary for the purposes described above:

  • Order and account data: up to 10 years (for legal and accounting obligations).

  • Marketing and subscription data: until you withdraw your consent or unsubscribe.

  • Technical and analytical data: generally up to 24 months.

7. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and improve website performance.
You can control or disable cookies through your browser settings.

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For more details, please see our Cookie Policy.

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access your personal data.

  • Correct or update inaccurate data.

  • Request deletion of your data (“right to be forgotten”).

  • Restrict or object to certain processing.

  • Withdraw consent at any time.

  • Request data portability.

To exercise your rights, please contact us at  contact@ysoluxe.com.

9. Security

​We implement appropriate technical and organizational measures (SSL encryption, secure servers, access controls) to protect your personal data from unauthorized access, loss, or misuse.

We also rely on Wix’s secure infrastructure, which includes SSL encryption and industry-standard protections for data transmission and storage.
However, please note that no online transmission is completely secure.

10. Children’s Privacy

Our Site is not intended for individuals under the age of 16.
We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it immediately.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page with the revised “Last Updated” date.

12. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact us:

Your Style Outlet Luxury (YSOLUXE)
Email: contact@ysoluxe.com
Website: www.ysoluxe.com

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