Shipping Policy
Processing Time
Orders are typically processed within 1–2 business days after payment confirmation.
You will receive an email confirmation with your tracking information once your order has been shipped.
Shipping Carriers
We proudly ship orders using trusted delivery partners:
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Chronopost
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Colissimo
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BigBlue
Shipping Regions
We currently ship to France and European Union (EU) countries only.
Shipping fees and estimated delivery times are displayed at checkout based on your destination.
Delivery Times (Estimated)
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France: 1–5 business days
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EU countries: 3–7 business days
Please note: Delivery times are estimates and may vary due to courier delays, holidays, or weather conditions.
Tracking
Once your order has shipped, you’ll receive a tracking number by email to monitor the delivery status in real time.
Lost or Damaged Packages
YSOLUXE is not responsible for packages lost or damaged in transit. If your order arrives damaged, please contact us immediately at contact@ysoluxe.com.